Keep every repair, part and brand claim tied to the appliance’s serial number.
Washers, split air conditioners, refrigerators, built-in ovens and microwaves arrive with an error code and a vague story, and each is registered by model plate and serial number. Nothing floats free. Diagnosis, the approved quotation, fitted parts, repair cover and any brand claim hang from that record, so a repeat fault leads back to the earlier visit.
Appliance repair sits between the householder, the brand that built the machine and the distributor who holds the spare, and each of them knows only one part. A drum bearing, a defrost heater or an inverter board may come from three suppliers at three prices, and only one fits that exact model. The job card is where they meet.
Every job card carries the model plate, serial number and purchase date, and the diagnosis fee, the approved quotation, the part ordered and any second visit hang from it. That is the anchor. Name the brands you service, the spares on your shelf and the warranty claims you file, and the card is shaped around those.
Calls arrive from households and cafes. The coordinator notes the model plate and the symptom, such as a washer that will not spin, a fridge that stays warm or an oven that trips the breaker. A technician visits the home. Or the owner carries the item in. Once the cause is found and the brand warranty is checked, parts and labour are quoted for the customer to approve before any casing comes off.
Parts are the slow half. A compressor relay, a door gasket or a control board may sit in the van, on a shelf, or at a distributor two days away. Customers approve, decline or simply go quiet. Jobs stall. Faulty parts under brand warranty go back to the supplier for credit, and the claim needs the serial number, the fault code and the proof of purchase. Cover on the fitted part is noted on the card, and the customer is called after the repair to confirm the fault has not come back.
What goes wrong for appliance repair companies without a proper system.
What we would build for appliance repair companies.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
A requirements checklist for appliance repair companies.
What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.
A product already built for appliance repair companies.
It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.
Appliance Repair Company Management Software
Job cards, serial-number history, spare parts, carry-in tags, brand warranty claims, technician visits and repair billing for appliance repair companies.
The business modules appliance repair companies use most.
Each one is also available on its own, or inside a system built for you.
The services behind it.
Business Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreWeb and Mobile Application Development
Web and mobile apps for customers, field staff and dealers, built to work on ordinary phones.
Learn moreERP, CRM and Business Software Implementation
One record of stock, orders, customers and accounts, set up so your team opens it every day.
Learn moreHow the work runs from Bengaluru for your city.
- 1
The audit, by call
A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We only name clients whose work is published. These are systems our team designed, built and supports.
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Read the case studyQuestions appliance repair companies ask before they call.
Can we record brand warranty claims?
Yes. Each claim keeps the serial number, fault code, purchase proof and returned part, and claim formats and brand portals are matched during implementation. Submission stays with your own staff.
Does it suit a workshop that takes carry-in items?
Yes. A tag number is printed for each item, with its accessories listed and the bench shelf linked to the owner’s name until the appliance is collected.
What decides the cost?
Counters, technicians and brands set the amount. We first open one of your real job cards on screen, with a washer and a refrigerator from your own bench, and a written quotation follows after that sitting.
Can the parts list be loaded from supplier sheets?
Yes. Part numbers, model fit and purchase rates come in from distributor sheets, and whoever buys your spares reviews the loaded rates before go-live. Export the full list again whenever you wish.
What happens after I share my requirements?
An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.
Part of a wider group.
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
- No obligation
- A reply within one business day
- Your details stay private
Start with your requirements
Seven short steps that tell us what you need. An engineer reads them before getting in touch.
Share your requirements