Keep every booking, chauffeur, vehicle and trip record in one place.

A limousine company sells a promise made days or weeks ahead: a clean vehicle, a chauffeur in the right place and a pickup at the stated minute. Reservations arrive by phone, web form and email, and from corporate travel desks. Each one carries special requests, from a child seat to a named sign at arrivals, and every request has to reach the chauffeur on the day.

Limousine company software keeps that promise on record. Reservation, quote, vehicle, chauffeur and trip sheet hang together on one booking, which dispatch and accounts both read. Nothing is retyped. Sedans, stretch vehicles, vans and coaches share one calendar.

Bookings fall into a few kinds, and each kind follows its own rules for deposits, extras and cancellation. Airport transfers need flight details and a meeting point. Weddings and proms need a vehicle for a set block of hours, with decoration and route stops agreed in advance. Corporate accounts book against a rate card and expect a monthly statement. Hourly hire carries a minimum charge and an overtime rate after the booked block.

Dispatch assigns a vehicle and a chauffeur to each booking and checks that both are free that day. The chauffeur receives the pickup address, the passenger name and any notes. After the trip, waiting time, extra stops, tolls and gratuity are added to the invoice. Vehicles go to the workshop on a schedule of their own. Each one needs cleaning and a fuel check between trips.