Keep each shipment’s job file, documents, buying and selling charges and agent accounts together.
Freight forwarders move export and import cargo by sea and air through shipping lines, airlines, CHAs, transporters and overseas agents. A job’s quote, booking, house bill draft, buying costs and selling invoice usually sit in separate mailboxes and spreadsheets. GullySystem would build one job file per shipment with the documents, charges bought and sold, milestones and agent account on it. Each job’s margin can then be read before the file closes.
A forwarding job touches many parties before the cargo sails or flies, and each of them sends its own email, rate sheet and invoice to your desk.
The margin sits between what you buy and what you sell. Seeing it per job needs every charge on one file.
An enquiry comes in for a 20-foot container from Nhava Sheva to Jebel Ali, or for a few cartons by air. The pricing desk asks lines, co-loaders or airlines for rates and quotes ocean freight, THC, documentation and local charges.
Once the shipper accepts, operations takes the booking, arranges the transporter and the CHA, and follows stuffing, gate-in and sailing. Documentation prepares the draft HBL from the shipping instructions and checks it against the MBL.
Pre-alerts go to the overseas agent after departure. Vendor bills from the line, the CFS and the transporter arrive later, and a job is closed only once they are matched. Agents settle through a statement of account.
What goes wrong for freight forwarders without a proper system.
What we would build for freight forwarders.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
The business modules freight forwarders use most.
Each one is also available on its own, or inside a system built for you.
The services behind it.
Custom Software and Product Engineering
Software built around how your business actually runs, when nothing off the shelf fits without workarounds.
Learn moreAPI and System Integration
Tally, WhatsApp, payment gateways, GST portals and your own apps sharing one set of numbers.
Learn moreWhatsApp Business API and Chatbots
WhatsApp Business API work covers number onboarding, template approval, opt-in records and a chatbot with human handover. It connects WhatsApp to a CRM, billing or booking system, so messages are sent from existing records and replies are written back.
Learn moreData Migration and Moving Off Spreadsheets
Data migration and spreadsheet replacement covers auditing existing files, cleaning and deduplicating records, loading them into a new system and reconciling the result against known totals. A parallel run of both systems comes before cutover. The original files are kept as they were.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreWritten for freight forwarders.
Practical notes on running the business, not product marketing.
How the work runs from Bengaluru for your city.
- 1
The audit, by call
A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We only name clients whose work is published. These are systems our team designed, built and supports.
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A two-sided veterinary platform where vets are searchable by specialisation and bookable outside clinic hours. It now carries more than 2,000 veterinary doctors.
Read the case study Paying guest accommodationSAM Atithi Pavathi: bed-level occupancy as the source of truth
PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.
Read the case study School transport servicesSAM Tours: school transport on a single ledger
Registration, fee collection, routing and finance write to the same records, closing the gap between journeys run and fees collected.
Read the case studyQuestions freight forwarders ask before they call.
Will it file shipping bills or bills of entry?
No. Customs filing stays with your CHA or customs broker. The job file can hold the reference numbers and copies they send back.
Can it pull container tracking from shipping lines?
Not on its own. Where a line, airline or tracking provider offers a feed your account can use, it can be read into the job. Otherwise operations enters each milestone.
Will invoices and vendor bills reach Tally?
Not built in. A file of selling invoices and vendor bills for your accountant is agreed while the system is configured. It carries its own quote.
Do we have to change our job numbers or bill formats?
No. The job number series, house bill layouts and charge heads follow what your team uses today. They are set during implementation.
What happens in the free technology audit?
We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.
Part of a wider group.
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
- No obligation
- A reply within one business day
- Your details stay private
