Keep apartments, corporate stays, folios and housekeeping on one chart, by night or by month.
Serviced apartment operators let furnished studios and one or two bedroom flats to corporate guests, project teams, families in transit and patients’ relatives. Stays run from one night to several months. The software holds every apartment on a date chart. Corporate rate contracts, guest ID records, folios, housekeeping status and each company’s monthly statement hang off the same stays.
A serviced apartment sits between a hotel and a rental. One building can hold a guest staying two nights, a project team staying months and a family waiting for their own flat.
Our hotel product runs the apartment chart, check-in, folios, housekeeping and corporate accounts. Where apartments are let by the month on an agreement, the monthly billing from our paying guest product handles those stays.
Bookings come from corporate travel desks, online travel agents, repeat guests and walk-ins. The desk checks which studio or one bedroom unit is free for the dates, quotes the corporate or weekly rate, and holds it until the company confirms.
At arrival the guest’s ID proof is recorded and keys are handed over. Housekeeping cleans on a schedule agreed with the guest, often alternate days, and changes linen on fixed days. Kitchen items, furniture and appliances are checked between stays.
For a company with several guests in residence, accounts sends one statement at month end. Each line covers a guest, an apartment, the nights stayed and any laundry or food charges posted during the stay.
What goes wrong for serviced apartments without a proper system.
What we would build for serviced apartments.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
Ready products that fit serviced apartments.
Each one is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then. You are not paying to build the basics again.
Hotel Management Software
A property management system for room bookings, the reservation chart, front desk, housekeeping, rate plans, guest folios and banquet hall bookings in hotels and resorts.
Learn morePaying Guest Management System
Bed-level occupancy, rent and food billing, deposits and tenant documents for PG owners, set up around your blocks and sharing rates.
Learn moreThe business modules serviced apartments use most.
Each one is also available on its own, or inside a system built for you.
The services behind it.
ERP, CRM and Business Software Implementation
One record of stock, orders, customers and accounts, set up so your team opens it every day.
Learn moreAPI and System Integration
Tally, WhatsApp, payment gateways, GST portals and your own apps sharing one set of numbers.
Learn moreWhatsApp Business API and Chatbots
WhatsApp Business API work covers number onboarding, template approval, opt-in records and a chatbot with human handover. It connects WhatsApp to a CRM, billing or booking system, so messages are sent from existing records and replies are written back.
Learn moreBusiness Intelligence and Reporting Tools
Business intelligence and reporting work connects Tally, CRM, ERP and spreadsheet data in Power BI, Metabase or Looker Studio. It covers agreed metric definitions, dashboards for specific roles, scheduled report delivery and a documented model. Your own team can extend it.
Learn moreWritten for serviced apartments.
Practical notes on running the business, not product marketing.
How the work runs from Bengaluru for your city.
- 1
The audit, by call
A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We only name clients whose work is published. These are systems our team designed, built and supports.
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A two-sided veterinary platform where vets are searchable by specialisation and bookable outside clinic hours. It now carries more than 2,000 veterinary doctors.
Read the case study Paying guest accommodationSAM Atithi Pavathi: bed-level occupancy as the source of truth
PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.
Read the case study School transport servicesSAM Tours: school transport on a single ledger
Registration, fee collection, routing and finance write to the same records, closing the gap between journeys run and fees collected.
Read the case studyQuestions serviced apartments ask before they call.
Do online travel agent bookings reach the chart by themselves?
Only through a channel manager that you run, which passes those bookings onto the chart. There is no booking engine for your own website.
We lease flats from owners. Does it work out owner rent payouts?
Not on its own. Owner agreements and monthly payouts are not part of either product. A payout register can be built as separate work during implementation.
Does it file foreign guest reports with the authorities?
No. Guest ID details and a scan are held on the stay record. Any filing for foreign guests stays with your property and your adviser.
Can it run several buildings in one city?
Yes. Buildings share one guest list while each keeps its own apartments, rates and folios. Owners read every building together.
What happens in the free technology audit?
We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.
Related industries.
Part of a wider group.
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
- No obligation
- A reply within one business day
- Your details stay private