Run cottages, day outings, activities, restaurant and banquets from one booking and one guest bill.
Resorts sell cottages and rooms, but also day outings, meal packages, activity passes, weddings and corporate offsites. Bookings come from OTAs, travel agents, calls and WhatsApp, and the final bill draws on several counters. Our hotel software holds rooms, rates, folios and banquets, with restaurant billing beside it. Day-outing passes, activity slots and package pricing are added as custom work.
A resort has more to sell than rooms. Guests buy a cottage for the weekend, a day pass for the family, a hall for a wedding, and an activity slot on arrival.
Each of these has its own counter, its own rate and its own staff, yet the guest expects one bill at the end of the stay.
Bookings arrive from OTAs, travel agents, corporate desks, direct calls and WhatsApp, each at a different rate plan. The front desk blocks the cottage, notes the meal plan and records an advance.
On arrival, the guest is registered against an ID proof, shown to the cottage and told about activities and meal timings. Housekeeping marks cottages clean, the restaurant posts meals to the room, and activity staff note who joined what.
Day visitors pay at the gate for a pass with lunch and pool access. Banquet and lawn bookings run on a function sheet, and agents are paid commission after the month closes.
What goes wrong for resorts without a proper system.
What we would build for resorts.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
Ready products that fit resorts.
Each one is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then. You are not paying to build the basics again.
Hotel Management Software
A property management system for room bookings, the reservation chart, front desk, housekeeping, rate plans, guest folios and banquet hall bookings in hotels and resorts.
Learn moreRestaurant Management System
Table and counter orders, kitchen tickets (KOT), menu and recipe stock, platform orders, POS billing with GST and day close for restaurants.
Learn moreThe business modules resorts use most.
Each one is also available on its own, or inside a system built for you.
The services behind it.
API and System Integration
Tally, WhatsApp, payment gateways, GST portals and your own apps sharing one set of numbers.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreWhatsApp Business API and Chatbots
WhatsApp Business API work covers number onboarding, template approval, opt-in records and a chatbot with human handover. It connects WhatsApp to a CRM, billing or booking system, so messages are sent from existing records and replies are written back.
Learn moreCustom Software and Product Engineering
Software built around how your business actually runs, when nothing off the shelf fits without workarounds.
Learn moreWritten for resorts.
Practical notes on running the business, not product marketing.
How the work runs from Bengaluru for your city.
- 1
The audit, by call
A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We only name clients whose work is published. These are systems our team designed, built and supports.
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A two-sided veterinary platform where vets are searchable by specialisation and bookable outside clinic hours. It now carries more than 2,000 veterinary doctors.
Read the case study Paying guest accommodationSAM Atithi Pavathi: bed-level occupancy as the source of truth
PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.
Read the case study School transport servicesSAM Tours: school transport on a single ledger
Registration, fee collection, routing and finance write to the same records, closing the gap between journeys run and fees collected.
Read the case studyQuestions resorts ask before they call.
Does it cover day outing passes and activity bookings?
Not on its own. The hotel software handles rooms, folios, restaurant posting and banquets. Day passes, gate counts and activity slots are a custom addition, scoped with you.
Can bookings from MakeMyTrip or Booking.com arrive by themselves?
Only through a channel manager that you run, which passes OTA bookings onto the chart. There is no booking engine for your own website, so website and phone enquiries are keyed in at the desk.
Will folio figures reach Tally?
Not through a built-in link. Folio and collection reports go to your accountant, and an export is sized once the ledger heads have been explained.
Does it suit a resort with more than one property?
Yes. Properties share one guest list while each keeps its own rooms, rates and folios, and the owner reads all of them together.
What happens in the free technology audit?
We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.
Related industries.
Part of a wider group.
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
- No obligation
- A reply within one business day
- Your details stay private