Run reservations, turnovers and owner statements for every rental home from one record.
Vacation rental operators manage homes for owners and sell nights on several booking channels. Calendars, cleaning rosters, guest messages and owner payouts usually sit in separate tools. The rental product keeps each unit, reservation, turnover, maintenance job and owner statement on one record. A double booking or a late clean is seen before the guest arrives.
A vacation rental operator sells the same nights on more than one channel. Each home has an owner, a calendar, a cleaner, a key safe or smart lock code and a set of house rules. A guest stay touches all of them.
Most operators hold these in a channel manager, a cleaning chat group and a spreadsheet of owner payouts. When a reservation changes, someone updates three places by hand. Mistakes follow.
Reservations staff answer enquiries, confirm bookings and send arrival instructions with the lock code, Wi-Fi password and parking notes. They watch the calendars for overlaps between channels and block nights for owner stays. Early check-in requests are checked against the morning clean and the gap nights either side.
Housekeeping teams receive a turnover list for each departure date, with the linen set, welcome pack and any extras the stay used, such as hot tub chemicals. Inspectors photograph each home after the clean. Maintenance staff get the faults guests report, such as a dripping tap or a dead hub, and book a contractor.
At month end the accounts team works out each owner’s statement. Rental income is added up by channel. The management fee, cleaning charges and repair costs come off before the payout is sent, and any dispute is traced line by line.
What goes wrong for vacation rental operators without a proper system.
What we would build for vacation rental operators.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
A requirements checklist for vacation rental operators.
What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.
A product already built for vacation rental operators.
It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.
Vacation Rental Management Software
Unit calendars, channel reservations, guest messages, turnover cleans, maintenance jobs, deposits, occupancy tax lines and owner statements for vacation rental operators.
The business modules vacation rental operators use most.
Each one is also available on its own, or inside a system built for you.
The services behind it.
API and System Integration
Tally, WhatsApp, payment gateways, GST portals and your own apps sharing one set of numbers.
Learn moreWhatsApp Business API and Chatbots
WhatsApp Business API work covers number onboarding, template approval, opt-in records and a chatbot with human handover. It connects WhatsApp to a CRM, billing or booking system, so messages are sent from existing records and replies are written back.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreData Migration and Moving Off Spreadsheets
Data migration and spreadsheet replacement covers auditing existing files, cleaning and deduplicating records, loading them into a new system and reconciling the result against known totals. A parallel run of both systems comes before cutover. The original files are kept as they were.
Learn moreHow the work runs from Bengaluru for your city.
- 1
The audit, by call
A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We only name clients whose work is published. These are systems our team designed, built and supports.
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Read the case studyQuestions vacation rental operators ask before they call.
Can it link to our channel manager, or straight to the booking sites?
It can be connected to the channel manager you already use, or to channels that offer a connection for property managers. Which one suits your homes is decided in the first review. Some channels allow less than others.
We manage homes for owners and also own a few ourselves. Does it handle both?
Yes. A unit can be marked as managed for an owner with a fee rule, or as your own with no statement. Reports show the two groups apart.
Does it hold the door codes for smart locks?
It stores the key safe code or smart lock instruction for each unit and sends it to the guest on the arrival message. Whether a lock is set from the system depends on the lock maker and is reviewed with you.
How does the occupancy tax get handled?
Each stay carries the tax lines your area asks for, set up per location. Filing stays with you and your adviser. The report lists the stays and amounts to file from.
What happens in the free technology audit?
We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.
Part of these wider groups.
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
- No obligation
- A reply within one business day
- Your details stay private
Start with your requirements
Seven short steps that tell us what you need. An engineer reads them before getting in touch.
Share your requirements