Chargers, sessions and fault tickets by connector.
Connectors earn only while they work. Software holds each site, charger and connector, records sessions against the tariff, and sends faults to the technician who can fix them. Host agreements and energy bills follow each site, so the monthly settlement for every landlord becomes a report that finance reads instead of a spreadsheet that finance rebuilds.
A charging operator runs power stations in other people’s car parks, with a landlord, a grid connection and CCS2 or Type 2 connectors that fail in different ways. Every one needs a record.
Operator software gives each connector its own record, and sessions, faults, meter readings and host payments tie back to it, including the firmware version running on the day. A faulted connector is the easiest place to begin.
The desk watches for offline, faulted and stuck connectors. A driver rings about a charging cable that will not release, and the agent opens the session, notes the connector and raises a ticket for the stuck latch. Field technicians carry a route of sites, with spare cables, contactors, fuses, RFID readers and screens in the van, each van holding a counted stock. Before leaving a bay, the technician records which part came off, which part went on and which firmware version the charger runs. Whoever returns reads that history first.
Commercial staff keep host agreements: a revenue share with a mall, a fixed rent with a hotel, a free bay arrangement with a fleet depot. Month end brings the energy bill per site, the sessions delivered, the refunds issued and the amounts due to each host under its own share, rent or minimum. Fleet customers ask for a statement per vehicle card.
What goes wrong for eV charging operators without a proper system.
What we would build for eV charging operators.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
A requirements checklist for eV charging operators.
What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.
A product already built for eV charging operators.
It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.
EV Charging Operator Management Software
Sites, connectors, sessions, tariffs, fault tickets, technician visits, host settlements and fleet statements for operators of public and private EV chargers.
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The business modules eV charging operators use most.
Each one is also available on its own, or inside a system built for you.
- Contract Management
- Fixed Asset Register
- Price Lists and Schemes
- Ticket Management
- Technician Scheduling
- Stock Tracking and Alerts
- Invoice Management
- Client Portal
- All business solutions
All solutions by area
- Applicant Tracking (5)
- CRM (8)
- Finance & Accounting (10)
- Helpdesk (4)
- Human Resources (13)
- Inventory Management (5)
- Project Management (7)
- Manufacturing (6)
- Procurement (4)
- Sales and Distribution (6)
- Field Service (5)
- Statutory and Compliance (4)
- Retail and POS (4)
- Bookings and Appointments (3)
- Subscriptions (2)
- Assets and Fleet (4)
- Platform (6)
- Analytics (2)
- Documents (1)
Where AI can help eV charging operators.
Each one reads records you already keep, and a person approves every decision.
The services behind it.
IoT and Edge Computing
Machines, meters and sensors feeding the same system your office uses, even when the network drops.
Learn moreAPI and System Integration
Accounting software, WhatsApp, payment gateways, tax portals and your own apps sharing one set of numbers.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreAll our other services
- Custom Software and Product Engineering
- Software Maintenance, Support and Rescue
- AI and Intelligent Automation
- ERP, CRM and Business Software Implementation
- Data Engineering and Business Intelligence
- UI/UX Design and Prototyping
- Cloud Engineering and Managed Infrastructure
- DevOps & Automation Services
- QA and Software Testing
- Performance Engineering
- Cybersecurity and Application Security
- Technology Strategy and Product Consulting
- E-Commerce and Digital Commerce
- MVP Product Development
- Web and Mobile Application Development
- SaaS Product Development
- WhatsApp Business API and Chatbots
- Data Migration and Moving Off Spreadsheets
- Training and Adoption
- Data Protection and Privacy Readiness
- Tax and e-Invoice Engineering
- Managed IT Support
- Dedicated Team and Staff Augmentation
- Business Intelligence and Reporting Tools
- Cloud Cost Optimisation
- Global Compliance and Localisation
How the work runs from Bengaluru for your city.
- 1
The audit, by call
A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
The work we have published.
We only name clients whose work is published. None of them is in this trade; they show how the team works, not that it has built for this trade.
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Loan proposals, recoveries and commissions sit on one record, with a person attached to every state change, so a business handling a bank’s money can show where each rupee went.
Read the case studyQuestions eV charging operators ask before they call.
Does it talk to our charge point backend?
It can read session and status files or an interface your backend offers, and the feed is agreed once your backend vendor shares its format during implementation.
Can a landlord see their own sessions?
Yes. A host login shows only the sites in that agreement, with sessions, energy delivered, the tariff in force and the settlement statement for the month.
What does it cost?
The quotation depends on how many sites, chargers and connectors you operate, which backend feeds and payment reports are connected, and how many host agreements need settling. You see a sample site on screen first. The quotation then arrives in writing.
Can we take our charger records out later?
Yes. Exports run by site and cover chargers, connectors, sessions and tickets, with the column list and file format agreed and written into the quotation before work begins.
What moves the charging network system quotation?
Choosing sessions and tariffs first, or fault tickets, or host settlement, changes the base most. Add up sites and chargers, then the users. Charger protocols to connect can change the total. A quotation can price sessions and tariffs on their own.
Gathering for the charging network system: what first?
Bring site lists, tariff sheets, fault history and host agreements. Contacts from operations, field service and finance are needed. Samples of tariff sheets help most.
Who owns the charger lists after we stop?
The operator keeps the source code, charger lists, session tariffs and host settlements. Plain-file exports cover charger lists, session tariffs and host settlements. Charger lists support stays in-house.
What happens after I share my requirements?
An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.
Part of a wider group.
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements