We sold the firewall and the AMC, and now nobody remembers when the licence expires.
An IT and networking company earns its steady income from AMCs and licence renewals, and those slip between Excel sheets and WhatsApp calls. GullySystem builds software for IT service firms that keeps each client’s assets, warranties, and licence renewals in one register. Support calls are logged against the AMC, and renewals are billed on time.
An IT company’s steady income is not the laptop sale. It is the AMC, the Microsoft 365 renewal, the antivirus, and the firewall subscription that come back every year.
Those renewals are easy to lose in Excel. We build software that tracks them, starting with a free technology audit of how your team logs assets and calls.
A client office needs laptops, a server, CCTV, a structured cabling job, or a new firewall. You quote from distributor price lists, place a PO, and your engineers install and configure on site. Serial numbers and licence keys are noted in a sheet, if at all.
After that, the client signs an AMC for preventive visits and support. Calls come from the office manager on WhatsApp: the printer is offline, the Wi-Fi is slow, Tally will not open. Engineers go site to site, and renewals for licences and warranties arrive as last-minute emails from the distributor.
What goes wrong for iT and network companies without a proper system.
Licence renewals catch us late
The firewall subscription lapsed over a weekend, and the client’s network went down on Monday.
AMC calls are not counted
One client uses three times the visits their AMC covers, and nobody can show it.
Serial numbers are nowhere
A laptop comes back for warranty, and finding its invoice and serial takes hours.
Engineer time disappears
The owner cannot tell which engineer went where or how long each call took.
What we would build for iT and network companies.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
Client asset register
Every device, serial number, warranty end date, and licence key per client site.
Renewal calendar
Licences, subscriptions, and warranties listed by due date, with quotes prepared before they lapse.
Support ticketing
Calls and WhatsApp requests logged as tickets against the client’s AMC, with the engineer and time spent.
AMC usage report
Shows visits and tickets used against what each contract covers, ahead of renewal talks.
Quotation and PO tracking
Quotes from distributor rates turned into purchase orders and invoices.
The services behind it.
ERP, CRM and Business Software Implementation
One record of stock, orders, customers and accounts, set up so your team opens it every day.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreAPI and System Integration
Tally, WhatsApp, payment gateways, GST portals and your own apps sharing one set of numbers.
Learn moreCloud Engineering and Managed Infrastructure
Hosting, backups and monitoring handled, so the system is up when the shop opens.
Learn moreHow the work runs from Bengaluru for your city.
- 01
The audit, by call
A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.
- 02
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 03
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 04
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 05
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We only name clients whose work is published. These are systems our team designed, built and supports.
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Read the case studyQuestions iT and network companies ask before they call.
Will invoices go to Tally?
Yes. Hardware invoices, AMC bills, and renewals can post to Tally with GST and HSN or SAC codes.
Why not a standard helpdesk tool?
A helpdesk tool is fine if you only need tickets. Most IT firms need tickets tied to assets, renewals, and AMC billing, which is where the gap is.
Can clients raise tickets on WhatsApp?
Yes. A WhatsApp message can create a ticket, and the client gets an update when it is closed.
Can you host it for us?
Yes. We host and support the system on a cloud server, or install it on yours if you prefer.
What happens in the free technology audit?
We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.
Cities where iT and network companies are common.
Related industries.
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
- No obligation
- We reply the same working day
- Your details stay private